Successful and Effective Administration in ICU

Evangelia Michail Michailidou^1,2,3*

Received: June 14, 2020   Published: June 19, 2020

DOI: 10.32474/SCSOAJ.2020.05.000207

Full Text PDF

To view the Full Article   Peer-reviewed Article PDF

Abstract

Background: Leadership is defined as modifying the behavior of the medical and paramedical staff of an intensive care unit so that they tend to meet its goals. Theoretically, behavior modification should be achieved by the will of individuals and not by coercion.

Objective: The behavior of the employee in health services is crucial. Equally important are employee relations - both at the interpersonal and functional levels, that is, cooperation in the performance of their duties. In order to serve the patient effectively, it is necessary to create a chain of service among all ICU staff. The service chain is based on the concept of an internal customer, according to which the ICU employees have a customer relationship with each other.

Conclusion: ICUs are staffed and managed by people. Without employees, there is no ICU. By extension, employees are the most critical performance factor to operate and achieve the goals of an ICU. Successful ICUs are made by people, and especially by their directors, but ICUs are also less efficient when their employees cannot, do not know, or do not want to contribute to their goals. “People make the difference,” whether they’re managing or just executing.

Keywords:Management, Leadership, Doctors, ICU

Abstract| Definition of Leadership| The Risks and their Approach| Risks| Declarations| Consent for publication| Availability of data and materials| Competing Interests| Funding| Authors’ Contributions| References|