*Corresponding author:Mr. Muslim Shah, Rahman College of Nursing, Rehman Medical Institute, Peshawar, KPK, Pakistan
Received: March 19, 2018; Published: May 29, 2018
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Objective: The objective of this study was to assess patient satisfaction regarding nursing care provided in health care setting.
Methodology: Cross-sectional study was conducted in private tertiary care hospital. A well-structured questionnaire was adopted and translated from English into Urdu that covered multiple domains to assess patient satisfaction. Data was collected through convenience sampling technique. Data analysis was done by SPSS version 22.
Results: Total participants were 52 in which 59.6% subjects were highly satisfied, 32.6% were partially satisfied and 7.7% were dissatisfied from nursing care. Age, gender, education and hospital stay have no effect on patient satisfaction. Applied Chi-square test that was not significant.
Conclusion: Satisfaction level of patient from nursing care was high while few participants were dissatisfied. Type of ward, education, hospital stay and gender were not determined to affect satisfaction level. Moreover Routine greeting, caring time, giving information regarding disease, keeping privacy, medication timing and taking vital signs were appreciated. Few participants were not satisfied with information regarding action, side effect of medication and relaxation therapy.
Keywords: Nurses; Nursing Care; Patient Satisfaction; Health Care Setting
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