Identification of Determinant Factors Influencing Modal
Choice Behavior and Satisfaction Level of Commuters: A
Case of Rajshahi City
Volume 3 - Issue 5
Muhaiminul Islam1*, Rafi Mahmud Tumon1, Md Rashiqul Islam1 and Anutosh Das2
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- 1Undergraduate student of Department of Urban & Regional Planning, Rajshahi University of Engineering & Technology, Bangladesh
- 2Lecturer of Department of Urban & Regional Planning, Rajshahi University of Engineering & Technology (RUET), Bangladesh
*Corresponding author:
Muhaiminul Islam, Department of Urban & Regional Planning, Rajshahi University of Engineering &
Technology, Bangladesh
Received: October 29, 2019; Published: November 13, 2019
DOI: 10.32474/TCEIA.2018.03.000171
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Summary
The economy of the Rajshahi city is growing day by day. The growing economy increasing employment opportunities which are
attracting more people from the suburban areas. Hence, increasing number of trips are generated by commuters. The commuters use
different modes for their commuting. Understanding the mode choice behavior and satisfaction level of the commuters is important
for planners and policymakers to facilitate transportation services and to undertake management strategies. Commuter’s socioeconomic
background and demographic characteristics affect the mode choice and also services provided by different modes affect
mode choice behavior of the commuters. This study attempts to identify the influencing factors behind the mode choice behavior
of commuters and to determine the level of satisfaction of commuters on the existing frequently used mode. In this regard, the data
is collected through questionnaire survey and the sample collection method is systematic random sampling method. After data
collection, the data are analyzed through excel and SPSS. The analysis shows that mode choice of the commuters largely depends
on income, age, travel time and travel distance etc. And people are satisfied with the service of their frequently used mode. With the
provision of some facilities and management strategy, the satisfaction level can be further improved. If concerned authority offers
commuters opportunities of smooth movement through transportation policy, Rajshahi city may function efficiently in coming
decades. This study will provide an insight to formulate efficient planning and policies in future.
Keywords: Commuters; Influencing factors; Mode Choice; Rajshahi; Satisfaction levels.
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